a pair of eyes

Shipping Infor

• We offer Free & Discreet worldwide shipping with UPS/FedEx/DHL/DPD,etc.
• Mini sex dolls are legal in the countries/regions we can ship to, so you don’t need to worry about legal risks.
• In-Stock Dolls ( USA/EU Warehouse) : 1-2 Days Processing time +  2-5 Days Shipping time.
• Not In-Stock & Custom Sex Dolls : Will be shipped directly from our China factory. 2-9 days processing time + Shipping time (Depends on your location)

Check the shipping time table for more details :

USA	5-10 Business days, Tax-Free.
Canada	5-10 Business days, Complete customs clearance and pay duties by yourself.
Asian Countries	10-25 Business days, Complete customs clearance and pay duties by yourself.
Europe Countries	For Adults dolls (140cm+) and Sex Doll Torso: 10-20  Business days, Shipping By Air, Tax-Free. For Mini & Child Dolls (65cm-139cm) : 40-50 Business days, Shipping By Railway, Tax-Free.

• Due to some exceptions ( such as Chinese holiday, snowstorm, rainstorm, or COVID-19, etc.), delivery may be a little delayed, please be patient.

Cancellation Policy

File an order cancellation request (after payment)

• <24 hours (Before we produce) : 5% cancellation fee
• ≥24 hours (In production process) : 25% cancellation fee
• ≥3 days (Production is completed) : 50% cancellation fee
• Once shipped : Can’t be canceled

Return & Refund Policy

For sex dolls are customized products, we are unable to make a second sale, so, we don’t provide return services, Please understand.
However, if you are unsatisfied for other reasons, we can provide a refund. Check the refund policy table below:

Wrong doll received	Full Refund or Arrange a new replacement
Not as described (for some details)	Contact us to submit proof, Partial refund if necessary
Damaged (slight) doll received	We will provide repair kit and partial refund
Damaged (severely) doll received	File a claim with the shipping carrier and full refund